Exchange 2013 TransportRoles\Data\Temp  folder growing

Hi,

We have Exchange Server 2013 and on mail box server temp folder is growing(Exchange Server\V15\TransportRoles\data\Temp).

Can i Delete the temp files from that folder safely?

what is need to do for that?

Thanks & regards,

Rakesh Surve

August 5th, 2015 3:22am

HI 

SafetyNet feature is the one which is responsible for the large size of the mail.que in Exchange 2013.
SafetyNetHoldTime will have these values increased but will help you a lot during any disasters and not recommended to alter these values

Solution is to  increase the space on the drive or move this queue folder to a different drive

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August 5th, 2015 5:39am

CU5 may fix this issue. Which CU you are running.
August 5th, 2015 9:11am

Hi Prem,

We are running on CU7.

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August 6th, 2015 12:56am

Hi Rakesh

what is the maximum size it reached. Did you try to reduce the safetynet retention of emails.

August 6th, 2015 8:30am

Hi Rskesh,

Thank you for your question.

Firstly, Id like to explain, its a known issue that temp folder is large in Exchange 2013.

And the temp folder is used by transport role and holds many temporary files during the course of a mail message. Most of these get overwritten with new ones.

Additionally, if some files haven't been used for long of a period, we can safely remove it:

back the temp files up to avoid unpredictable results and move it off to another location or removable media.

We could update Exchange 2013 to CU 9 to check if the issue persist.

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim

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August 6th, 2015 10:02pm

HI Prem,

Its around 60GB. can i deleted old date temp files from that folder?

August 8th, 2015 3:00am

Hi 

You can delete them by stopping the transport service.

But this will not be a permanent solution

Solution is to  increase the space on the existing  drive or move this queue folder to a different drive 

The default SafetyNet value is just 2 days and this will help you a lot during disasters and if you have more than 2 days then you can think of reducing the values 

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August 8th, 2015 3:29am

Hello Rakesh

I would suggest to move them to another location rather than deleting to cope with any uninvited situation.

August 11th, 2015 9:55am

Hi,

I will move to another location and check any impact. If it is working fine then delete it.

Thanks

Rakesh

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September 10th, 2015 3:26am

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